1. Tell us what is happening
Describe the problem in your own words and enter the ZIP code where you need help.
You always know the next step, what has been approved, and what was completed.
Describe the problem in your own words and enter the ZIP code where you need help.
Select the next available day and a 9–12, 12–3, or 3–6 arrival window.
We confirm the visit and ask any simple questions that may help us prepare.
We check the problem, explain what we found, and discuss the price before additional work.
If approved work needs more time or equipment, you receive a receipt describing the computer and accessories.
We test the result with you and answer questions in plain language.
Your invoice lists the completed work, charges, payment, and useful next steps.