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Power & startup

Computer Keeps Restarting

The computer repeatedly begins loading and then restarts.

Safe first check

What you can do now

Disconnect nonessential accessories and note any exact message. Repeated restart attempts can worsen storage problems.

What the symptom can mean

This can come from a setting, connection, software, storage, power, or another component. Recent changes and the pattern you notice can help narrow it down without risking important files.

Helpful details to notice before your appointment

  • When the problem started
  • The exact message or behavior
  • What changed immediately beforehand
  • Whether important files are backed up