What you can do now
Confirm the correct network and password, then check whether other devices can connect.
Network
Computer Will Not Connect to Wi-Fi
The network appears, but the computer cannot connect or has no internet access.
What the symptom can mean
This can come from a setting, connection, software, storage, power, or another component. Recent changes and the pattern you notice can help narrow it down without risking important files.
Helpful details to notice before your appointment
- When the problem started
- The exact message or behavior
- What changed immediately beforehand
- Whether important files are backed up
Most relevant service
Diagnosis for weak coverage, dropped connections, new equipment, printer networking, and home-office reliability.
View Wi-Fi & Home Network Help