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Portable hardware

Damaged Computer Screen

The display is cracked, discolored, flickering, or partly blank.

Safe first check

What you can do now

Avoid pressing the damaged panel and shut down if there are sharp edges or heat.

What the symptom can mean

This can come from a setting, connection, software, storage, power, or another component. Recent changes and the pattern you notice can help narrow it down without risking important files.

Helpful details to notice before your appointment

  • When the problem started
  • The exact message or behavior
  • What changed immediately beforehand
  • Whether important files are backed up