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Data

Accidentally Deleted Files

Important documents or photos were deleted and are not where expected.

Safe first check

What you can do now

Stop creating or downloading files on the affected storage because new data may overwrite recoverable information.

What the symptom can mean

This can come from a setting, connection, software, storage, power, or another component. Recent changes and the pattern you notice can help narrow it down without risking important files.

Helpful details to notice before your appointment

  • When the problem started
  • The exact message or behavior
  • What changed immediately beforehand
  • Whether important files are backed up

Most relevant service

Careful evaluation for deleted files, missing folders, unreadable storage, and computers that will not start.

View Data Recovery Evaluation