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Email

Email Not Sending

New messages remain unsent or return an error.

Safe first check

What you can do now

Confirm the internet connection and photograph the exact error without sharing private message content.

What the symptom can mean

This can come from a setting, connection, software, storage, power, or another component. Recent changes and the pattern you notice can help narrow it down without risking important files.

Helpful details to notice before your appointment

  • When the problem started
  • The exact message or behavior
  • What changed immediately beforehand
  • Whether important files are backed up