What you can do now
Use a separate trusted device to secure the account and contact the relevant institution through an official number.
Security
Possible Account Compromise
You notice unfamiliar sign-ins, messages, purchases, or password changes.
What the symptom can mean
This can come from a setting, connection, software, storage, power, or another component. Recent changes and the pattern you notice can help narrow it down without risking important files.
Helpful details to notice before your appointment
- When the problem started
- The exact message or behavior
- What changed immediately beforehand
- Whether important files are backed up
Most relevant service
Computer cleanup and practical next steps after popups, unwanted remote access, suspicious activity, or a technology scam.
View Security & Scam Recovery