What you can do now
Write down when the update occurred and what changed. Protect files before attempting a reset.
Software
Computer Problem After an Update
A new error, missing feature, or startup problem began immediately after an update.
What the symptom can mean
This can come from a setting, connection, software, storage, power, or another component. Recent changes and the pattern you notice can help narrow it down without risking important files.
Helpful details to notice before your appointment
- When the problem started
- The exact message or behavior
- What changed immediately beforehand
- Whether important files are backed up
Most relevant service
Help installing, removing, updating, and troubleshooting everyday computer programs and system settings.
View Software Support