What you can do now
Test the same task on another device in the same room and note the difference.
Network
Slow Internet on One Computer
Other devices work normally, but one computer has a slow connection.
What the symptom can mean
This can come from a setting, connection, software, storage, power, or another component. Recent changes and the pattern you notice can help narrow it down without risking important files.
Helpful details to notice before your appointment
- When the problem started
- The exact message or behavior
- What changed immediately beforehand
- Whether important files are backed up
Most relevant service
Diagnosis for weak coverage, dropped connections, new equipment, printer networking, and home-office reliability.
View Wi-Fi & Home Network Help