What you can do now
Check whether it was accidentally disabled and try a separate mouse if available.
Portable hardware
Touchpad Not Working
The built-in pointer does not move or click normally.
What the symptom can mean
This can come from a setting, connection, software, storage, power, or another component. Recent changes and the pattern you notice can help narrow it down without risking important files.
Helpful details to notice before your appointment
- When the problem started
- The exact message or behavior
- What changed immediately beforehand
- Whether important files are backed up
Most relevant service
Diagnosis for charging, battery, keyboard, screen, heat, startup, and connection problems.
View Portable Computer Repair