What you can do now
List the rooms and tasks affected; avoid buying additional equipment before the layout is assessed.
Network
Wi-Fi Dead Zones
Certain rooms have little or no usable connection.
What the symptom can mean
This can come from a setting, connection, software, storage, power, or another component. Recent changes and the pattern you notice can help narrow it down without risking important files.
Helpful details to notice before your appointment
- When the problem started
- The exact message or behavior
- What changed immediately beforehand
- Whether important files are backed up
Most relevant service
Diagnosis for weak coverage, dropped connections, new equipment, printer networking, and home-office reliability.
View Wi-Fi & Home Network Help